# What is CRM and its functions?

What is CRM and its functions?

##### Post Metadata
- Posted at: about 4 years ago
- Author title: Pinned by G2 as a common question



## Comments
### Comment 1

Customer relation management 

##### Comment Metadata
- Posted at: about 4 years ago
- Author title: Area sales manager



### Comment 2

Custer relation management

##### Comment Metadata
- Posted at: about 4 years ago
- Author title: Area sales manager



### Comment 3

CRM stands for Customer Relationship Management and is a software system that helps business owners easily track all communications and nurture relationships with their customer. It takes the data of customer and creates a database so that it can be used for various purposes like segmentation, promotion etc.

##### Comment Metadata
- Posted at: about 4 years ago
- Author title: Customer Support




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