It would be great if these points could be used to vredit a phone bill, energy bill etc

Thanks so much for the feedback, we really appreciate it and will pass it along to the appropriate teams. For now, I would also recommend redeeming your Fond points for a Visa gift card and applying that to the examples you mentioned (as suggested below).

Well, you can't exactly do that, but you can put the points on a prepaid VISA and then use that to pay said bills.