Hey Adela, yes, you can change your status to a longer time in two ways. Before a call or chat is over, you can set your next status that will follow the automated wrap up time.
If you simply need more wrap up time, then during the automated time you can also set your status to that.
It seems like there might be a misunderstanding. Could you please provide the text in the Unknown Language that you would like translated into English?
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