# Is it possible to download all the attachments in the ticket when we extract any particular ticket?

How can we download all the attachments and comments in the ticket when we export? Because when I export tickets to excelling format, I won't find attachments or images in the Incidents or tickets.

##### Post Metadata
- Posted at: about 5 years ago
- Author title: SAP BW and BW/4HANA Consultant at Hexaware Technology, actively looking for Job change.
- Net upvotes: 1


## Comments
### Comment 1

You should have attachment sections, and download it from there. Another way to do it is by clicking on the attachment at every comment.

##### Comment Metadata
- Posted at: over 4 years ago
- Author title: Implementation Manager




## Related Product
[Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)

## Related Category
[Service Desk](https://www.g2.com/categories/service-desk)

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