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Pinned by G2 as a common question
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Is freshdesk a CRM?

Is freshdesk a CRM?
3 comments
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Donavan D.
DD
Donavan
0
Certainly
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Adele B.
AB
Technical Account Management Lead
0
Freshdesk has a Contacts and Companies section that is updated as tickets are received. You could probably use it a start for a CRM system, however, I believe the Freshsales CRM solution is the correct tool to use if you are looking at a complete Customer Relationship Management system.
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Vani K.
VK
Regional Coordinator
0
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.
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