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Interactive features

Can the support agent click and scroll for the customer?
2 comments
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Brad E.
BE
EVP of Channel Services
0
Yes, they can. You can choose to control and point/click or just provide guidance.
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HelloScreen by Upscope
Official Response
HelloScreen by Upscope
Pardeep K.
PK
co-founder
0
The support agent can click and scroll directly on the customer's screen. The customer will see a second mouse cursor appear and they can work together to navigate the website.
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