how can we address this with our provider when they are unable to identify the flag or see it on their system?
Domain registrar update protection not enabled - Overview:Domain is not protected from unsolicited update requests with the registrar. The domain should have clientUpdateProhibited set.
we use a large Registry provider and nobody is able to respond or address the clientUpdateProhitibted flag. What other way can we address this so our score isnt affected as signing a waiver doesnt fix the issue
Hi and thank you for your message! UpGuard recently switched domain registrars because of this issue. We will remove this risk for all domains at a particular registrar, if they don’t support this flag, but have a second check on updates (critical for updates to the Name Servers). To do so we will need to be contacted at support@upguard.com to be notified of this request.
Also, a lot of registrars have an ‘upsell’ where they will lock the domain at the registry level with a ‘serverUpdateProhibited’ flag, but at a cost. This provides even better security for your domains against hijacking.
For more information about this topic or any other specific questions, please contact us at support@upguard.com. We look forward to hearing from you!
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