# Does Accelo offer Customer Support?



##### Post Metadata
- Posted at: over 9 years ago
- Net upvotes: 1


## Comments
### Comment 1

Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers which includes Live Chat, Phone Support and a priority 2 hour response time. Our support team provides consistent coverage hours across multiple time zones for our global customer base. You can find out more at ( https://www.accelo.com/resources/services/ ). Thanks, Matty

##### Comment Metadata
- Posted at: over 5 years ago



### Comment 2

Their customer support is pretty awesome. Being in Australia, I was worried about time differences with responses, but the whole team responds within 12 hours usually. I receive screen shots to guide me, step by step instructions and also video tutorials. You're never left in the dark. 

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: CEO at Banter Group |  Chair of NFP | Digital Marketer | Digital Marketing Trainer | Mentor




## Related Product
[Accelo](https://www.g2.com/products/accelo/reviews)

## Related Category
[Professional Services Automation](https://www.g2.com/categories/professional-services-automation)

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