# Can customers recieve email request?  Is Reputation only text capable?



##### Post Metadata
- Posted at: over 4 years ago
- Author title: Plumber
- Net upvotes: 1


## Comments
### Comment 1

They do currently send requests by SMS and Email. If you have both selected Email is the secondary follow up option.


##### Comment Metadata
- Posted at: almost 4 years ago
- Author title: Communications Manager at Plumas District Hospital



### Comment 2

i wish rep.com would send review requests by text, but so far, they have not offered this option 

##### Comment Metadata
- Posted at: over 4 years ago
- Author title: Digital Marketing Director


#### Reply 1

They do currently send requests by SMS and Email. If you have both selected Email is the secondary follow up option. 

##### Reply Metadata
- Posted at: almost 4 years ago
- Author title: Communications Manager at Plumas District Hospital



## Related Product
[Reputation](https://www.g2.com/products/reputation/reviews)

## Related Category
[Online Reputation Management](https://www.g2.com/categories/online-reputation-management)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4