# How often would you say the software crashes before a user has saved their work?

As a fairly avid user of Celtx, myself - I've had the software crash on me or unexpectedly close, with my web browser, before I've properly been able to save my work. So I'm curious - what will you do to combat this problem, down the road?

##### Post Metadata
- Posted at: about 5 years ago
- Author title: Graphic Design Intern
- Net upvotes: 1


## Comments
### Comment 1

Hi Trevor – I work at Celtx, and I'd love to help you figure out what might be the issue here. 

The Celtx Studio has an autosave function, and should never just unexpectedly close! It sounds like you might have some connectivity issues. 

If you'd like us to do some troubleshooting for you, please reach out to our Support Team at support@celtx.com. They'll be able to suggest some things you might try to prevent this from happening. 

Hope this helps!

##### Comment Metadata
- Posted at: about 5 years ago
- Author title: Communications Specialist and Social Media Strategist at Celtx




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