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CN
AWS Solution Architect
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What is plan to improve support model?

JSCAPE MFT Server is a platform-independent managed file transfer server that centralizes all of your file transfer processes into a single easy-to-use application. JSCAPE secure MFT Server supports all major file transfer protocols including AS2, FTP/S, SFTP, SCP, HTTP/S, WebDAV and AFTP (Accelerated File Transfer Protocol).
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Katti W.
KW
Marketing Communications
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Hi Chetan, Thanks for asking about our support model. We know how important it is for our customers to quickly get guidance and fixes from a team of JSCAPE experts. All JSCAPE customers can now contact our support team via phone, email or support portal. We also offer 24/7 phone support for SEV-1 issues and 24/5 phone support for all other support issues. Please reach out to the JSCAPE support team with any issues you have to experience our new support experience.  The JSCAPE Team
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About JSCAPE MFT Server

JSCAPE is a platform-independent managed file transfer server that centralizes all of your file transfer processes into a single easy-to-use application. JSCAPE secure MFT Server supports all major f
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