Are the reviews authentic?

Yes, they are authentic. I have been asked to review the software platforms that I use. This service not only gives a place for user reviews but also creates a community just like this forum to use to get answers. I have also given answers to users that have issues with their platforms or recommendations on approaches and strategies in managing platforms for their own companies.

Yes. They are authentic. I consider that these types of surveys are useful for the community of designers and help developers to improve their App. In this way, we help to improve the tools we use in our work.

Absolutely. I have reviewed software that I use currently, and some few that I used in the past- though G2 prefers to be as current as possible for obvious reasons.

Good question, Diwanshee! I can only speak from my narrow experience, but I believe: a) The reviews are from authentic users and represent their actual experiences. G2 takes some pains to screen out those who haven't actually used the software and/or work for the company that makes it. b) Reviewers are motivated by rewards. These rewards are not usually tied to a rating, but G2 does compensate people for leaving detailed reviews. This increases the number of reviews for a given app. People tend to be more motivated to leave reviews for software they love (I think), so reviews will tilt towards the positive.