# Are you planning to integrate with Salesforce or any similar program?

I would like to see the tickets open for my user link directly to their dashboard. 
It will transport us to the future in therm of the flow of work.
More transparency all over the teams. 
I would like to see higher flexibility in the search: currently, when using the search bar and typing the user name, most likely, the user doesn't come up. 
Or even unable to look for the ticket number.. 
To conclude, if there is an integration with our user's dashboard, we wouldn't have to look so hard for the tickets and simply all flow.
FYI I do know there is a search per user, very case sensitive.

##### Post Metadata
- Posted at: over 5 years ago
- Net upvotes: 1


## Comments
### Comment 1

Hi Taly, 

We have the Salesforce integration available. 
And the features you mentioned are supported: you can add the Wix Answers Ticket List component to view tickets for each of your contacts/leads directly in your Salesforce account. 
Also, you can view client information from your Salesforce account directly on Wix Answers tickets. 
Please see our help article here  - https://help.wixanswers.com/kb/en/article/displaying-your-wix-answers-ticket-list-in-salesforce

Regarding the search issues, have you checked the hint tooltip we have on the search bar? You can use 'number:' or 'from:' keys in order to find a specific ticket or user. 

Hope that helps! Please let me know if I can help in any other way.

Thanks,
Elena

##### Comment Metadata
- Posted at: over 5 years ago




## Related Product
[WixAnswers.com](https://www.g2.com/products/wixanswers-com/reviews)

## Related Category
[Customer Self-Service](https://www.g2.com/categories/customer-self-service)

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