# How do I know when is possible not to be a fraud order?

If I have a customer with the same address on billing and shipping how is it possible mark this like not a fraud?

##### Post Metadata
- Posted at: almost 6 years ago
- Net upvotes: 1


## Comments
### Comment 1

Hi, thank you for reaching out. I understand that your question is related to a specific order and it was already addressed by our customer service team, right? Let us know in case there's anything else we can assist you with. 

##### Comment Metadata
- Posted at: almost 6 years ago
- Author title: Sr. Director of Marketing




## Related Product
[ClearSale](https://www.g2.com/products/clearsale/reviews)

## Related Category
[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection)

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