How can we leverage from ADFS SSO provider automatic certificate rollover?
Our ADFS SSO provider aromatically rolls over its certificates and we have to monitor those changes and manually upload new certificates to Genesys Cloud, which impacts the platform availability.
Hi Vitaly,
We are evaluating this feature as a future enhancement. It's currently in the Product Ideas Lab for community review. Genesys Cloud continuously releases new features, and I encourage you to vote on this idea (https://purecloud.ideas.aha.io/ideas/CLPLA-I-807) to help get this functionality into roadmap.
We have a very active online Genesys Cloud Community (community.genesys.com) to help with any future product-related questions that come up!
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