when importing customers can i change a setting for the "lead" to automatically change to "customer" without having to change each customer?

Hi Stacy! Thank you for your question. If you import your clients via an excel spreadsheet, you can add a column called 'status' and assign the customer the proper status label for lead, customer, VIP, or custom status. Once imported, to change the automation actions for changing 'Lead' to 'Customer', navigate to Settings > Client Card & Forms > Client Status. If you have any trouble with this, please contact our Thryv Support team. They are available 24/7 via chat inside your Thryv, via email at support@thryv.com, or phone at 844-998-4798. I hope you find this helpful! Thank you!