# How relevant do you think on premise solutions will be in the next 5 years?

Much focus is being put on Cloud and digital, I am concerned about the level of input and growth on the Engage platform.

##### Post Metadata
- Posted at: almost 7 years ago
- Author title: Genesys Competency Centre Lead
- Net upvotes: 3


## Comments
### Comment 1

An ideal world would be hybrid and cloud-agnostic. Telcos are arguably in the datacenter business, therefore on-prem may still make sense to them long-term. Other types of organizations may have legacy reasons to keep a relevant on-prem footprint. Anyway, cost effective cloud usage requires operational processes refactoring and not all organizations are comfortable with it. 

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Research & Development Manager at e-contact
- Net upvotes: 1


### Comment 2

I think on-premises solutions will still be around, mostly with larger companies. Considering the new products I've seen coming from Genesys, they will be  secondary to cloud solutions.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Program Manager - PMO at Willis Towers Watson
- Net upvotes: 1


### Comment 3

most of the new things to come are cloud based, AI, chat bot etc, besides it is more agile use the cloud, you can grow faster, move from one building to another. everything is movin to cloud, so do your investment there

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Gerente de Zona en Coppel
- Net upvotes: 1


### Comment 4

Its been more than 5 years now that this question was posted and I think the answer could be started to be an hybrid system where companies have started leveraging more of cloud solutions for operations while using the On-Prem for critical data and assets. There will never be an full stoppage on the on-prem usage as Government agencies and certain critical data being stored locally is much safer and good option to have.

##### Comment Metadata
- Posted at: 12 months ago
- Author title: Cybersecurity Leader | Group CISO | SOC Operations | Sales & Customer Success | Business Growth



### Comment 5

On primise will never be taken away believe me. The modern cloud solutions will be a good option or an alternative for services you want to run out of the box with minimum customizations, but it will be on-prem which you will need to get a solution to suite your taste 100%.

I am not worried about on-prem to be going anywhere in next 15 years

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Chief of Software engineering & development at Nordea



### Comment 6

On premise solution is still suitable for big organizations because of it's suitable TCO over 3 Years, yet there are some factors that will affect this equation in the upcoming two years like the investment in the Cloud,AI and digital solutions which will help into providing more appealing CX, services and faster TTM with less cost.

##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: IT Program Manager, CRM and contact center solutions.
"​Program manager & Business Consultant"




## Related Product
[Genesys Multicloud CX](https://www.g2.com/products/genesys-multicloud-cx/reviews)

## Related Category
[Contact Center](https://www.g2.com/categories/contact-center)

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