# Sometimes EPAY and Blueforce aren't responsive with one another.  What causes the interruption?

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##### Post Metadata
- Posted at: almost 7 years ago
- Author title: Administrative Assistant/HR Coordinator/Administrative Support
- Net upvotes: 2


## Comments
### Comment 1

They need to sync. Normally they will do so automatically every 15 minutes or so. If not you can force sync on the computer interface or on the clock with the circular arrows on the face. If these syncs are not occurring regularly you probably have a network issue with the clock or a poor signal. 

##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: District Manager  at Healthcare Services Group




## Related Product
[EPAY HCM](https://www.g2.com/products/epay-hcm/reviews)

## Related Category
[Core HR](https://www.g2.com/categories/core-hr)

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