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  6. Has there been any reports of getting support from a Bot on liveagent?
David A.
DA
Chemical Engineering | Dispatcher at PPMC | Business Marketer | Tech Savvy
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Has there been any reports of getting support from a Bot on liveagent?

I want to know if liveagent sometimes use robotics in attending to users
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Oscar T.
OT
Quality Assurance Manager at TaskUs
0
The answer is no. They can be templates for streamlined responses. However, no robotics are tending agents. It's a live network.
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LS
Mr
0
LiveAgent offer many integration apps. One of them is Quriobot which is a bot for your Live chat. I never used it but I know it possible to do so, read more here: https://www.liveagent.com/integrations-and-plugins/quriobot-integration/
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