Their metrics are not correct, the sales process is poor. They'll keep pinging you until you pay. They make you sign a contract that doesn't have any of the details they promised in the email. When the numbers do not match with what they advertise, you can not get your money back. Sales reps will disappear and stop responding to your emails. Their whole operation is a scam. If you're a SaaS company looking for new channels besides Gartner network, this is the worst investment you can make.