Wir sind zu Qualified gewechselt, nachdem wir eine schwierige Erfahrung mit einer anderen Plattform gemacht hatten. Qualified hat alle seine Versprechen gehalten und unsere CSM Jennifer war auf jedem Schritt des Weges erstaunlich. Sie ist immer sehr sachkundig, hilft uns gerne beim Erstellen neuer Regeln, erklärt uns vorgeschlagene Änderungen und ist reaktionsschnell. Die Integration mit Salesforce war ebenfalls ein großer Erfolg. Durch die Einführung von Qualified konnten wir Glaubwürdigkeit bei unseren internen Teams aufbauen. Die Implementierung war unkompliziert und Jennifer hat uns bei jedem Schritt begleitet. 10/10 empfehlen Qualified und Jennifer.

Qualified offers a lot out of the box for chat and then some. Integrations are fairly straightforward, but what really stands out is the way Qualified goes about implementation. Their team is 100% in your court and is not just trying to shovel you software.

Qualified has improved our ability to track and engage with website visitors in real-time. The platform provides valuable insights into visitor behavior and firmographic data which has been instrumental in generating qualified leads, influencing our pipeline for our sales team, and optimizing our marketing efforts to drive more targeted, meaningful interactions. We’ve also added Piper to our team, handling all inbound traffic on our website. She’s been a game-changer in saving our sales team time, and assures that every visitor is attended to providing the right type of experience depending on where they’re at in their buyers journey. A key factor in our success with Qualified has been Kalyn from the Qualified team. She played an essential role in ensuring a smooth implementation, addressing our many questions, and continues to help us leverage the platform to its fullest capabilities. Her expertise and support have been invaluable, and we would not have achieved the same level of success without her.