Our account manager Ala is absolutely fantastic! She responds straight away to any issues or concerns and she always provides updates and help/support when needed.

Thanks to Nosto we solved merchandising issues we had with our Shopify store. We now have a granular approach to merchandising by using a set of rules that can vary for each collection but we can also mix those rules with some manual inputs like pinning a product we always want on top of a collection. Our store sells different types of products, so it was very important for us to be able to merchandise every collection in a different way depending on what segment a visitor belongs to. With the recommandations feature, we have increased our revenue and conversion rate, people stay longer on our website, explore more product pages and can find a product they like more easily. Also, the whole Nosto set up & integration was great, Nosto technical team was very helpful and compliant. Since Nosto was kicked off we keep being in touch with customer success team who is making sure we are making the best out of Nosto.

We're using Nosto's core product - product recommendations. The initial setup (admin configuration, front end implementation) is straight forward, and doesn't need much upkeep once in place. Quarterly reviews with our account manager makes it easy to understand performance and ROI, whilst monthly catchups are great for discussing new AB test ideas to optimise recommendations