Aside from being a great knowledge management solution, MLS has done tremendous work to evolve their tech to remain relevant. I appreciate that their keep their customers at the heart of their product innovation and improvement cycles. They make a lot of efforts to engage with us as insights people to understand how to implement, but also how we use it, how we socialize it, how we encourage our stakeholders to become active users too. They are providing timely responses whenver I reach out with an issue and I appreciate having an ongoing relationship with the team, who get to know me and my key challenges.

It's a flexible and usable platform, while not as configurable as SharePoint, it is probably more suitable for organisations who don't have the (considerable) resources required to really make the most out of SP. It works well out of the box, and the support offered is very good. The Deepsights AI module works very well - and does not appear to hallucinate.

-Democratizes insights across the organization, tranforming how we access and share insights, and making valuable information available to wider audience. -DeepSights, their new AI-powered insights tool, is a game changer! -Great support and customer success team - highly responsive and collaborative, always ready to help solve challenges and ensure we get the most out of the platform. -Values our input and feedback -Committed to being a long term partner -Exciting roadmap with future enhancements