We have been working with Loopio for over six months and have been very impressed by the experience at all stages of the process, from the inital sales process, through the onboarding stage, and now daily usage. Everyone we have had contact with has been friendly, positive and really helpful, consistently going above and beyond to give us the support we need (they are also all really genuinely nice people who it is a pleasure to have contact with!) In terms of the software itself, it has had a massive impact on our productivity, even in this short time. I would say that it reduces the time needed to complete RFPs and Data Security Questionnaires by 50%, and it is a much more pleasant and effective experience than having to work with shared documents. The colour-coded progress bar makes it really easy to see how far through you are, and it's very satisfying to see it finally turn green! The application is visually appealing and very intuitive to use. Loopio also has a comprehensive help center where you can find a lot of useful information (with accompanying visuals, which I find really useful). On the few times, I have required additional support, the customer service team has responded promptly with helpful, relevant information that has solved my queries and allowed us to keep working on the projects with minimal interruption. I would also like to add that from what I have seen so far, Loopio is also very responsive to client ideas and suggestions. In the time we have been working with them, we have seen several new features been added, which have improved the experience even further for us. There is a strong feeling of "constant innovation". This combined with a team of happy, friendly, supportive employees has made us very happy that we chose Loopio and I would certainly recommend it to others.

Loopio had the most supportive and streamlined onboarding I've experienced in my career. In the past, I've gone through implementations that I was told would provide a close relationship and support, but then was handed some materials, wished good luck, and told, "We'll be here if you need it." That wasn't the case with Loopio. They were an integral part of planning how Loopio will fit into our organization and improve processes, and our onboarding manager was eager to share strategic insights. Further, we weren't held to a fixed timeline; Loopio was flexible with scheduling, acknowledging that the RFP world can be busy and unpredictable. Feature-wise, task approvals have done wonders for version control and quality control in our RFPs. Visualization of task assignments within the project space has improved our SMEs' ability to manage time and meet internal deadlines. Additionally, going from no central repository of information to having an organized content library has already significantly cut down on RFP response times. As a final piece of feedback, my company had very few RFP processes and no software in place prior to Loopio; I was brought on to help fill these gaps. I've worked with a few different RFP tools throughout my career, and I wanted to introduce a tool that would be easy for our team to adapt to. Loopio has been perfect. The training given to our team was outstanding, and after only a week our SMEs were completing tasks in the platform with no issues. Loopio is the perfect balance of intuitive for beginners and infrequent users, while having more complex controls for those who work in the tool every day. I could get into the weeds of the benefits of different features, but high level, these are the successes that have brought the most impact to my company thus far.

Es ist wirklich wie Magie. Der Onboarding-Prozess (unser zugewiesenes Team beinhaltete Monica H.) war nahtlos. Wir konnten die unmittelbare Wirkung unserer Bemühungen sehen. Unser Roll-out dauerte 6 Wochen vom Beginn des Projekts bis zum "Go Live" über verschiedene Teams hinweg.