Intercom, Inc.
3,207 Bewertungen
- 1 Profile
- 13 Kategorien
Durchschnittliche Sternebewertung
4.5
#1 in 7 Kategorien
Grid®-Führer
Betreut Kunden seit
2011
Customerly
Produktbeschreibung
Intercom, Inc. Reviews
AF
Amir F.
Onboarding done right!
The best and most productive part of Intercom is the ability to duplicate all the cards/assets in a series. Once I've completely fleshed out the entire onboarding series for one set of customers, I was able to duplicate all the assets at once, shift them down and easily create a new branch for a subset of customers. This is an amazing time-saver when I need to customize/tweak one or two of the cards, but the rest of the onboarding process remains the same.
AR
Andika R.
Best customer assistance tools
Intercom AI (Fin Agent) is a game changer, the AI learn to your documentation, website, everything you provide, and will give the best answer to your customer automatically.
MP
Max P.
I have achieved a higher level of connection with customers
Keeping my customers satisfied without leaving them behind after the transaction has always been a major issue for me. I was able to handle the backlog of customer queries, unanswered chats and misdirected emails after implementing Intercom. Our users can get instant answers by typing into the website or mobile app. In addition to that, the system uses bots to automate responses or redirects the conversation to the appropriate team if we can’t respond immediately. I can now see the full scope of a customer’s engagement history and consolidate all their information in one place. Personalization, which allows us to send personalized messages to customers based on their actions, is another important aspect that has improved our user experience.
About
What is Intercom, Inc.?
Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.
Details
Gründungsjahr
2011
Website
www.intercom.comAuf der Suche nach Software-Einblicken?
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