Our account manager does a great job of following up promptly on all requests. They are very professional, and always looking to find a solution quickly. The support teams per the different payrolls are also very responsive, and the feedback they provide reflects the questions asked. They are always looking to provide clarity with detailed explanations, which can then be shared with the employees as needed. The support teams also follow up with the local authorities promptly, ensuring that all steps and processes are confirmed and statutory requirements are met. Uploading the monthly payroll data on the Immedis portal is easy and having the employee documentation here for an easy access is very benefitial. The empoyees are very sensitive to their final pay, and often have a lot of questions related to taxes and statutory contributions, having Immedis as a partner is responding to these questions and concerns is extremely helpful.

That I get clear answers are their knowledge is very good.

That you can send a request and expect a quick and accurate response