The speed of the platform combined with the customer service received from the Imagen team has been fantastic. We feel that in a short space of time we have created with Imagen's help a video archive capable of providing all our stakeholders with a smart, reliable and quick product. The turnaround time on extractions to downloads is very impressive and we feel that the look and feel of the site is very high end. We've also had a great customer experience working with our account managers who are always there whenever we have any urgent requirements or need to make any large amendments to the system.

The relationship with Imagen account managers has been exceptional. Regular updates, weekly calls and prompt responses to queries has enabled us to utilize the platform to it's full capabilities and create solutions to our problems as they arise. We have also requested several integrations with 3rd party platforms outside the scope of our agreement, which have all been achieved successfully.

It serves our purposes exactly as we require, and when it doesn't the team at Imagen come up with effective solutions