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GrexIt, Inc.

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4.6 von 5 Sternen
1,135 Bewertungen
  • 1 Profile
  • 4 Kategorien
Durchschnittliche Sternebewertung
4.6
Betreut Kunden seit
2011
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GrexIt, Inc. Reviews

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Profile Name
Star Rating
865
258
29
7
6
Lena F.
LF
Lena F.
02/18/2025
Bestätigter Bewerter
Verifizierter aktueller Benutzer
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Anreizbasierte Bewertung

Helpful to stay organized, assign emails and track efficiency

|Hiver
Hiver helps our team stay organized and prevents the diffusion of responsibility in email chains with multiple recipients. With shared inboxes for different facets of our business (finance, leasing, etc.), Hiver ensures that the right team member is assigned to each thread. This streamlines our communication, reduces confusion, and eliminates delays. Hiver is part of our everyday - we use the email templates, tags and analytics.
Kaelyn B.
KB
Kaelyn B.
02/18/2025
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Great program

|Hiver
We were looking for a solution for a shared customer service inbox that allowed us to assign emails. Hiver did this and more. There were lots of features that we loved- email templates, auto responses & analytics were some of my favotires! We used Hiver on a daily basis and were able to keep organized. It was so simple to install and learn to use.
Steve R.
SR
Steve R.
02/18/2025
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Anreizbasierte Bewertung

Works great most of the time

|Hiver
Send and close emails with one click, assign emails to others and leave notes.

About

Contact

HQ Location:
San Jose, CA

Social

@hiverhq

What is GrexIt, Inc.?

Deliver personalized service across communication channels such as Emails, Chats, Voice and WhatsApp. Easily drive visibility and accountability for each conversation, ensuring no query is overlooked. Enhance team collaboration on email responses without the hassle of CCs and forwards. With Live Chat, assign customer chats to agents and respond to them in real time. Set up chatbots to provide 24/7 customer support for immediate assistance and enhanced CX. Respond to WhatsApp messages and manage customer calls within your inbox without switching between different applications. Designed for support, finance and IT teams, Hiver is trusted by 10,000+ teams globally, including Flexport, Harvard University, and Epic Games.

Details

Gründungsjahr
2011