Einfach zu konfigurieren, zugänglich und einfach für Endbenutzer, Bewertungen abzugeben. Zu oft bleiben zufriedene Kunden still über den Qualitätsservice, den sie erhalten haben, während die Unzufriedenen viel Lärm machen. Die Software ist benutzerfreundlich.

I like this system because it allows me to monitor all the social networks, we handle, without a doubt Grade.us allows us to keep our customers satisfied. Because with this software we can receive both good and bad opinions. In addition, it allows us to directly serve our dissatisfied customers. Many times as a company, we only focus on producing forgetting the opinions of our customers. However, with this program, we can have a more direct contact with customers in order to address the most specific requirements and thus avoid a bad opinion that may affect the image of the company.

It used to be the low-cost solution for getting client reviews, and worked reasonably well. Over time, it has gotten less functional, more confusing and poorly designed.