Benutzerfreundlichkeit. Es ist nicht zu schwierig herauszufinden, wie man das Programm durchläuft.

CRMdesk has helped us to improve quality of our help desk response and follow up. The system has helped us reduce the expenses of web-based customer support. We like Unlimited number of customers, unlimited number of tickets, unlimited storage space for attachments, and unlimited customer support. The system has a strong Knowledge base, forum, idea exchange portals, and email interface in addition to the main web-based customer support interface. Companies can use a centralized web-based system to manage all their customer support-related needs.

Ich mag, dass es ein webbasiertes Helpdesk ist, das sehr benutzerfreundlich ist.