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Five9

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4.1 von 5 Sternen
496 Bewertungen
  • 1 Profile
  • 11 Kategorien
Durchschnittliche Sternebewertung
4.1
#1 in 1 Kategorien
Grid®-Führer
Betreut Kunden seit
2001
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Five9 Reviews

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Martin P.
MP
Martin P.
01/22/2025
Bestätigter Bewerter
Bewertungsquelle: Organisch

Five9 Contact Center as a leader in CCaaS Technology

|Five9
I really like the complete ecosystem that Five9 offers. Thanks to this, you can integrate different channels such as voice, digital channels, and email. Of course, using WFA (Work Flow Automation), we can create our own use case. As well as being able to use generative AI such as OpenAI models, for example, intent detection, summarization, personalized prompts, and Datastore FAQs.
GT
Gwenda T.
01/22/2025
Bestätigter Bewerter
Verifizierter aktueller Benutzer
Bewertungsquelle: G2-Einladung im Namen des Verkäufers
Anreizbasierte Bewertung

The application is very easy to use and reliable.

|Five9
The application makes managing calls sinple.
ST
Sienna T.
01/22/2025
Bestätigter Bewerter
Verifizierter aktueller Benutzer
Bewertungsquelle: G2-Einladung im Namen des Verkäufers
Anreizbasierte Bewertung

I use five9 every day!

|Five9
It does the job, simple interface, and user friendly.

About

Contact

Phone:
1-800-553-8159
HQ Location:
San Ramon, CA

Social

@Five9

What is Five9?

The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer experiences that deliver better business outcomes and Bring Joy to CX™. Our unified cloud-native offering enables hyper-personalized customer experiences and more empowered employees, making every customer interaction more connected, effortless, and personal. Trusted by ,500+ customers and 1,400+ partners globally, Five9 brings together the power of AI, our platform, and our people to drive AI-elevated CX.

Details

Gründungsjahr
2001
Eigentum
NASDAQ:FIVN