When I took over the QA position for my company, I had no previous experience working with a QA platform. After a session with Michelle from EvaluAgent support, I was pleasantly surprised by how easy this system is to navigate. The reporting options allow you to drill down to individual statistics and support the more general departmental results. One of the most beneficial aspects of the system is the range of options when setting up the various scorecards. Being able to build in levels of scoring is a real asset when evaluating a consultant's performance. Being able to extract results & build comprehensive reporting is essential when evaluating performance & EvaluAgent enables this with great ease. I am still learning about the benefits of this platform, but so far, it has not disappointed me & the reassurance of having support on hand at any time gives me great confidence going forward. EvaluAgent was the right choice for this company.

Everything is documented and evaluated in 1 place. You can control the access that each user has to the platform. The ability to easily see results and drill down to different levels. Also, EvaluAgent really listens to the customer and takes into account their wants and needs. Very easy to use.

Easy to nagivate, plentiful supply of resources, and support on hand when needed!