They were fairly reliable, but they have gone completely downhill the last few years.

It is an easy to use software, it offers many different printer options, and is easy to setup.

We run an e-commerce business and process a lot of shipments daily. We don't use this product for everything but we do use it daily. I use it for my prepaid return shipping labels as it allows direct editing of the label layout very easily and quickly. I also use it for orders that don't sync up with my ShipStation account.