Ich mag die Art und Weise, wie es die UX-Forschung dazu bringt, richtig von Fakten zu Erkenntnissen durchgeführt zu werden.

Es war das erste SaaS-Tool, das ich je benutzt habe, um qualitative Erkenntnisse zusammenzuführen. Es war hilfreich, genau zu markieren, wo in einer Transkription oder einem Video ein Interviewpartner etwas gesagt hat, und die Kommentare mit Tags zu verknüpfen.

I love the UX and visual design of the platform. It's clean, open, and de-stresses the process and clutter of wading through research and insights. The project and tagging system they've created is highly flexible and easy to update/restructure (as will inevitably need to happen with any taxonomy!). And the video transcription service is invaluable. As a solo researcher, I love that I no longer have to take notes while I interview. It's also so easy to use that even people outside of UX - our data scientists and product managers – regularly go into Dovetail to search for feedback or findings on specific things. I also love that Dovetail has an active Slack community which they monitor for product feedback and ideas. It's clear that they really care about their product and customers.