Ich mag, dass DoneDone Team-Postfächer, Aufgaben- und Projektmanagement in einem Tool vereint. Es ist ein nahtloses Tool, um Dinge zu erledigen. Ich finde, die Web-App ist sehr benutzerfreundlich.

The user interface and ease of use: it's accessible to non technical business users within the organization. The fact that it unifies task management, bug tracking, and customer support is really great. It allows to involve all the departements and corelates the output of each of them. The new task workflow routing is really promising. I find it particularly suited for IT businesses and Startups like us that prefer async email support over chat. Intercom is way too overrated, so managing the support via email is perfect for us and DoneDone covers that. Another advantage of email support: I we decide to switch tools again in the future, we don't loose anything and all the mailboxes are there. So the implementation is frictionless. As for managing developer's PR, it has Github native integration, I don't ask for more. A very well packed set of features.

Leicht in der Lage, E-Mails und Aufgaben zuzuweisen und einen Überblick über alle Aspekte des Kundensupports zu erhalten. Einfache Lernkurve.