The storm product roadmap allows us to see the future of the system and continuous enhancement, and shows that they're listening to their clients and their needs. We are also seeing continuing improvements of the system, especially the user experience, design and helpful features for customer service. PADLOCK has greatly improved our compliance and the efficiency for taking donations over the phone, a key part of our day to day business. FLOW is an extremely helpful feature which has allowed us to direct and handle anticipated increases in inbound traffic over the last year which has alleviated heavier workloads on our team. It also allows us to have autonomy over mapping out inbound comms across all the channels and promote self-service and improve the customer experience and the agent experience, helping us to have more engaging conversations with our supporters.

We have developed a really productive relationship with Content Guru that has allowed us to deliver custom features to Storm which represent a real differetiator in the service we offer our customers. Some of these features include integration with other platforms and this has been a particular strength of the platform.

Schneller und präziser Support. In der Lage, Probleme schnell zu lösen. Die Lösung selbst ist sehr benutzerfreundlich und bietet viele Funktionen.