Ich genieße es, dass so viel direkt einsatzbereit in CS konfiguriert werden kann. Sie haben ein großartiges Support-Team und eine Menge solider Integrationsoptionen.

ClientSuccess (CS) was a gem I had not seen or heard of until I came to my current employer. I learned quickly CS was not overly complex in usage OR integration. User interface wise it's pretty straight forward and intuitive for our Technical Account Managers. Customer support has been exemplarary as I typically get a response within the first hour and it normally holds the piece of information I was either looking for OR a solution to my issue.

They've build a solid platform which our very technical TAM team can update following calls in less than 15 minutes. We measure customer sentiment, track what value our customers are getting from our solutions, and easily report metrics to our executives.