The main benefits of Claromentis are that you can really build in a one-stop shop for Retail Staff. We had the need of combining our LMS, knowledge base and ticketing system all in one and this worked out perfectly for us. The ticketing system is highly adaptable and can be used for so many different use cases, such as first-line support, information gathering or as a simple order form. The knowledge base is a great feature for storing process & procedures, as it has a built-in functionality which allows you to write your content in system, rather than uploading PDF documents. This allows for easy editing and consistency in templates.

We have been using Claromentis for 7 years and we have been really happy with the service provided. The intranet is easy to use and has a lot of features. The cost was very reasonable in comparison to similar products. The customer service team always offered reactive support and ensured our satisfaction was reached and the communication was very transparent. The cloud-hosted platform was always very reliable, with no down-times. We really enjoyed how easy-to-use and administrate the intranet is, which allowed us to focus on our content and decentralize the publishing workflow.

The scope and number of features is immense. We are replacing our old intranet and our document archive in Sharepoint with them. With every solution you can see that someone has put a lot of thought into it and that there is many years of experience behind it. The basic implementation is simple. It takes a little longer to use the more complex features. But there is no other way, because with the extensive configuration and setting options you can map a lot of requirements and achieve process improvements. the customer support is the best support, i ever got from a software provider: fast, comprehensive, quick comprehension of the addressed problem and high problem-solving competence.