Ermöglicht es uns, mit unseren Kunden auf natürliche Weise zu sprechen und durch echte Interaktionen loyale Fans aufzubauen. Erlaubt es uns auch, taktisch Verkäufe zu fördern.

Liebe den Kundenservice und die Einfachheit der Benutzeroberfläche.

Right after we launched, Blueprint made it possible for us to communicate, engage and start a relationship with our customers in a time when 6-feet apart was the rule. We had initially planned to launch with our hospitality partners only IRL, but due to COVID, we had to quickly pivot to digital-only. We were introduced to Blueprint by one of our most trusted advisers and since then we have run our Hotline with them, which we heavily rely on to this day. Having the ability to offer 1:1 conversations with customers through BP has enabled us to cultivate a customer-forward brand and quickly answer questions, support and hear feedback from our most valued community without the hassle of email and in real-time. Aside from the hotline, we use Blueprint to alert customers when their order is out for delivery (drastically lowering the volume of incoming CX queries) and now reinforce loyalty and LTV thanks to their quick reply features that integrate with our subscription platform.