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Our company of 400 uses most of the Betterworks tools: Objectives, Feedback, Conversations, 1:1s, Recognition, and Insights. We don't enjoy the level of participation we'd like to see unless the program is absolutely mandatory (as with Conversations), but I think that's more a matter of marketing the programs and general culture. As an admin, I like how easy it is to create and update the programs and notifications. I've been particularly happy with the Insights dashboards. I've also had the benefit of a long time, really fantastic CSM. Talia has been available to help whenever I've run into a difficult situation, and to help me understand and implement new features and tools. The support desk is also responsive and helpful. The integration between Slack and BW for recognition is getting good traction and is helping engagement. The org chart is also a handy tool for employees.

We used Betterworks survey platform for an employee engagement survey. Implementation was smooth and our customer support was fantastic. I found the tool easy to use, intuitive, and administrator and user friendly. Creating summaries of results was easy and the platform enabled us to slice and dice the data in a variety of ways that helped our leaders see the results of their groups.