Einfache Hierarchie von Vermögenswerten, die einzelnen Mitarbeitern zugewiesen sind. Übersicht über alle Vermögenswerte.

Niedrige Einstiegshürde. Einfach zu bedienen, intuitive Benutzeroberfläche. Nicht nur mit IT verbunden, nutzbar für verschiedene Abteilungen/Dienste im Unternehmen.

We were looking for ITSM tool that had good reviews and are present with complete internet website. ITIL certification by Pink Elephant was also a deciding factor – we chose Alvao Service Desk. • We like the simplicity of the product and how it is used in our operations • It is helping us regain control of our support processes • Flexibility of the tool – the field team can reassign the cases. The engineer can be anywhere and can get the ticket. • The ability to discern between changes and incidents