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AlertOps

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147 Bewertungen
  • 2 Profile
  • 3 Kategorien
Durchschnittliche Sternebewertung
4.6
Betreut Kunden seit
2015
Profile Type
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Profile Name

Star Rating

119
25
5
0
0

AlertOps Reviews

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Profile Name
Star Rating
119
25
5
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0
JT
Joseph T.
07/09/2024
Bestätigter Bewerter
Verifizierter aktueller Benutzer
Bewertungsquelle: Organisch

AlertOps

We moved to AlertsOps due to the intergration support it had with Connectwise. It was easy to implement and use for our afterhour/emergency support. Customer support and account managment team are also great.
Jean-Christophe P.
JP
Jean-Christophe P.
Director Services at GOX Technologies inc
07/09/2024
Bestätigter Bewerter
Verifizierter aktueller Benutzer
Bewertungsquelle: Organisch
Übersetzt mit KI

AlertOps: Eine außergewöhnliche und hochwertige Lösung

Das automatisierte Incident Management: Optimiert die Erkennung und Reaktion auf Vorfälle mit automatisierten Arbeitsabläufen. Bereitschaftsplanung: Flexible und anpassbare Bereitschaftspläne, um eine 24/7-Abdeckung sicherzustellen.
IK
Ivan K.
06/17/2024
Bestätigter Bewerter
Verifizierter aktueller Benutzer
Bewertungsquelle: Organisch

Very flexible tool. Great customer support. A bit complicated integration (but nothing critical)

Very flexible tool (it's not "simple" to set up integration, nor it is "easy" to do this, but the tool is very flexible). Though, it is easy to setup for a simple tasks like "email integration" when you communicate only "one way", from Autotask to AlertOps. We're just about to go live with it, so don't have much of an experience with actually using it, but pilot testing went very well. Kudos to the implementation team, you've done a fantastic job. One thing I wish I've requested from the very beginning when started work on implementing - the sessions with the vendor should be at least 1 hr long (30 minutes ones are not very efficient)

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HQ Location:
Bloomingdale, IL

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@AlertOps

What is AlertOps?

AlertOps, a real-time, intelligent, automated incident management platform with all the capabilities needed to rapidly understand, respond, communicate, resolve, and improve with each incident. The world’s largest corporations choose AlertOps to solve their toughest collaboration and real-time communication challenges to protect business-critical services.AlertOps is an industry–leading Incident Response Automation and Alert Management Platform. It is a SaaS–based software solution that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution.As organizations evaluate solutions to improve and transform critical incident response –– to support ever–increasing customer and business requirements –– the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.To learn more about how we help organizations automate real-time operations and protect business critical services. visit https://www.alertops.com

Details

Gründungsjahr
2015