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19 UrbanBound Bewertungen
They were able to arrange U-Haul U-Box relatively quickly but that’s about it. Bewertung gesammelt von und auf G2.com gehostet.
As others have said, their pricing quotes don’t match reality. Clearly they are trying to take a cut on the services themselves, not just charging companies paying for their service. You’ll need to get your own quotes and do your own research anyway, at which point you wonder why you’re using them?
The biggest problem for me, however, was that my assigned relocation person completely fell off the face of the earth. Last 4 emails have gone unanswered and when I emailed her backup (from a previous OOO message), got an auto-reply saying she’s no longer at the company. I have to wonder if people not using their marked up services are causing them to have to lay people off? Or people are just leaving on their own?
Lstly, the web “app” is completely useless. No functionality at all, just a super simple CRUD portal they through together. Want to book a hotel? Cool, send in a list of details manually and hope someone got it right. Want to ship your car? Cool, send an email and wait to get one single inflated quote back via email without the vendor name attached. Bewertung gesammelt von und auf G2.com gehostet.
The team's secret sauce is its ability to grow amazing relationships. I've heard time and time again that our employee's UB Partner was absolutely amazing. In addition, our Recruiting team truly enjoys our time with the UB internal team. Best meeting of the quarter! Bewertung gesammelt von und auf G2.com gehostet.
It's difficult to use UB when relocating to or from remote areas but the team has been so open and flexible with us to help make the process easier for our employees. Bewertung gesammelt von und auf G2.com gehostet.
What I like best about UrbanBound is the depth and breadth of information the platform provides about the surrounding environment around the new location that employees would benefit from knowing. And the round-the-clock relocation support available to employees is pretty awesome. Bewertung gesammelt von und auf G2.com gehostet.
The functionality of the platform is honestly a bit clunky. It's not as fast or self-explanatory as other systems, and many of our folks have had difficulty figuring out how exactly to do what they're trying to do. It's also a bit more expensive than you would expect based on the value of the platform. Bewertung gesammelt von und auf G2.com gehostet.
Die Art und Weise, wie sie in der Lage waren, auf einen Schlag zu handeln. Ich hatte nur 2 Wochen von der Annahme bis zum Zeitpunkt des Berichts an meinem ersten Tag. Umzug von Chicago, IL nach Scottsdale, AZ. Ich bemerkte die folgenden Merkmale, als wir durch das, was mir chaotisch erschien, gingen: die Aufmerksamkeit des Teams, die Fähigkeit, die Situation auf einem moderaten Stressniveau zu halten, die Fähigkeit, sich auf sie zu verlassen, wie organisiert sie waren, die Website mit Ressourcen und die Verfolgung der Vielzahl von Details, die mit einem Umzug verbunden sind. Bewertung gesammelt von und auf G2.com gehostet.
Mangel an Input, wenn es um die Ausgaben des vorgesehenen Budgets ging. Bewertung gesammelt von und auf G2.com gehostet.
Der Umzugsberater, der sich an mich wandte, war sehr höflich, freundlich und bereit, alle Fragen, die ich zu meinem Umzug hatte, zeitnah zu beantworten. Bewertung gesammelt von und auf G2.com gehostet.
Die UrbanBound-Website kann etwas verwirrend zu navigieren sein; es ist ein wenig überwältigend, wenn man sie zum ersten Mal erkundet. Bewertung gesammelt von und auf G2.com gehostet.
Mein Umzugsberater, Jennifer Hoekstra, war der beste Teil meiner Erfahrung mit urbanBound. Sie antwortete immer innerhalb von 24 Stunden auf jede Anfrage, die ich hatte, sogar in letzter Minute! Die verfügbaren Ressourcen und Anbieter waren zu vernünftigen Preisen und äußerst freundlich. Die Website ist äußerst benutzerfreundlich und hilfreich! Bewertung gesammelt von und auf G2.com gehostet.
Mein Umzugspaket war etwas uninformativ darüber, welche Optionen wir bei bestimmten Gegenständen hatten. Bewertung gesammelt von und auf G2.com gehostet.
Everyone was so helpful and in my case i needed to relocate within a weeks time which was no problem for UrbanBound and all their affiliates. Everyone was so professional and on top of it. I felt like i was in such great hands and i was! Everything went off without a hitch. Bewertung gesammelt von und auf G2.com gehostet.
Honestly i cant think of anything i disliked when it came to using UrbanBound. Bewertung gesammelt von und auf G2.com gehostet.
First impression on initial login make it seem like a progressive system. Having list of common tasks to consider for you move and content to help you with the move. Bewertung gesammelt von und auf G2.com gehostet.
Everything else after that first session was a PITA. The portal, though nice, was never used for interaction. Creating tasks there doesn't really do anything for the move, since the primary point of contact, the moving consultant, seem to work completely independently of the port.
After the first 15 mins of playing around with the portal, I've never really used it again. Most of the tasks related to relocation are done via phone or email with the moving consultant. That in itself is not bad, if the service itself was good. Sadly, quotes from their vendors are inflated by 60%-120% with comparable quotes I got. Yet I have no choice but to go with overly expensive quotes. It's frustrating.
Turn around is also much slower with their vendors. I got two quotes from two movers in two days, with UrbanBound vendors, it took two weeks to do the same. This pattern kept on repeating itself through the whole relocation process. Bewertung gesammelt von und auf G2.com gehostet.
