Ruby Has Fulfillment Bewertungen & Anbieterdetails

Helped with? Hahahahahhwuwefiausuf9a8hahhhahahhaha. Sorry, just had a real chuckle thinking about Ruby Has being helpful. Bewertung gesammelt von und auf G2.com gehostet.

There is nothing redeeming about that amateur hour warehouse of terror. Bewertung gesammelt von und auf G2.com gehostet.

3PL Bewertung gesammelt von und auf G2.com gehostet.

They had good prices at first but that did not last long after all their "Other Costs" Bewertung gesammelt von und auf G2.com gehostet.

Ruby Has recently acquired EasyPost, a different troubled fulfillment provider. Our company was in the middle of a flash sale with a major TV network when Ruby Has took over operations of EasyPost. In doing so, they decided to turn off the API so that our orders would no longer be fulfilled. Additionally, all pending orders failed to receive new API messages so we had no clue about the status of the orders. So.. you'd think we just get in touch with Ruby Has and get it sorted out, right? Wrong... integration with their new systems a complete joke, or actually impossible. Customer support going 5-10 days without a response. Basically our inventory is inaccessible still to this day... We can't fulfill new orders, all the outstanding flash sales orders we've had to use FBA which is quite expensive and cumbersome.

Fulfillment is all about tech, operations, and communications. Ruby Has has none of these things. 0/10, stay away. There are many good fulfillment options.. as soon as we can actually get a response from Ruby Has we will be removing all inventory and sending elsewhere. Bewertung gesammelt von und auf G2.com gehostet.

There has been zero things that Ruby Has done correctly. Bewertung gesammelt von und auf G2.com gehostet.

Complete NIGHTMARE. Please do mot work with EP, would not wish this upon any business Bewertung gesammelt von und auf G2.com gehostet.

Support is awful, would be bounced around support email chains for weeks and weeks to get a simple answer on an order. They would have issues on one of their warehouses, but would not communicate that to us. Not knowing the issues, we would ship inventory to the warehouse later to find out that they moved the inventory to another warehouse without our knowledge. Our inventory would be moving around in transit for MONTHS and no one would give us a straight answer on what was going on. We would beg them and plead with them just so we can understand where out inventory was but we would receive ZERO feedback Bewertung gesammelt von und auf G2.com gehostet.

Absolutely nothing at all. Sure, at first you might think the prices are great and the people are helpful, but wait for it, it's their business model to acquire as many customers as possible and then sell your account off to a predatory company. Beware at all costs! Bewertung gesammelt von und auf G2.com gehostet.

They lured customers in with the best pricing possible (a dream!) and then sold our accounts to another company, stopped helping, and led to six-figures in lost revenue, damages, missing inventory, and countless hours of time lost. I can never forgive EasyPost for how it treated our small business and how much they hurt us financially.

All it takes is some searching on social media to see that they did the exact same to a large number of other small businesses. EasyPost may claim that it was the company they sold our contracts to (Ruby Has) that did all the damage, but it's not accurate - not only did their shady practices lead to our accounts getting 'sold', they had ample opportunities to help make the process less painful, and they just turned a blind eye and let the issues snowball.

To anyone reading this: AVOID TRUSTING OR WORKING WITH EASYPOST (OR RUBY HAS) AT ALL COSTS!!! Bewertung gesammelt von und auf G2.com gehostet.

Ich mochte ihre Preisgestaltung und ihre Technologieintegration / API. Bewertung gesammelt von und auf G2.com gehostet.

Sie schlossen ihr Lager in Utah und gaben uns 48 Stunden, um unser gesamtes Inventar (200 SKUs / 20.000 Einheiten) zu räumen.

Während COVID.

Habe ich erwähnt, dass wir in Florida ansässig sind und niemanden in Utah haben? Bewertung gesammelt von und auf G2.com gehostet.