Pulseway Preisübersicht

I tried a few RMMs before landing on Pulseway. I was surprised by how easy it was to deploy and set up my environment. I was initially attracted to Pulseway due to the attractive pricing. Bigger RMMs were more expensive per seat than Pulseway, and I didn't have the seat volume to negotiate the price down. Pulseway's pricing was very straightforward, and honestly, it's pretty refreshing to deal with it that way. After the first year or two, I got a 3-year contract, and I'm quite happy I did.

I currently use it to update Windows workstations, manage other programs through patch management, set up alerts, remote access, deploy and uninstall programs, and I even use it for some security features like ransomware detection. Support has always been fantastic and available to help or even brainstorm with me on how to accomplish something. As a smaller user, their support even calls me quarterly to discuss any issues I may be having. It's reassuring that they are adding integrations and additional features so often. They have regular webinars from partners to explain new functionality or just to explain new features of the pulseway platfrom.

Their programmatic workflow feature is pretty interesting. You can make a workflow with multiple events and make it do some really cool things, e.g., if this process is active, do this; else, do this, then this. Another thing to consider is that this platform's UI and app support are top-notch compared to other RMM solutions I've seen. As someone who is not glued to my desk, I really appreciate having so much control via my phone. Overall, I've used the platform for quite a few years now, and it has my confidence. Bewertung gesammelt von und auf G2.com gehostet.

Pulseway's desktop remote access could use a little more polish, although it gets the job done for support sessions. I have normal users who need to remote into their machines, so I already use Splashtop Business and ended up not using Pulseway's remote tool much. I feel it would be nice if they offered even more templates for scripts and reporting. Since first signing up, they have added quite a few powerful ones, such as sending me a list of all active processes. I'd love more powerful scripts like that ready to go. They are adding new ease-of-use features like the device management tab, which allows you to run quick workflows and scripts on an individual machine or two machines without having to first set a scope manually, etc. I'd like these core platform improvements to be prioritized over third-party integrations. Bewertung gesammelt von und auf G2.com gehostet.

Die eigenständige Desktop-Anwendung für Fernzugriff war äußerst nützlich und praktisch. Bewertung gesammelt von und auf G2.com gehostet.

Die Remote-Sitzungen waren oft sehr verzögert. Das Kundenportal wurde nie vollständig realisiert oder funktionierte nicht. Die Hintergrund-Skript-Funktionalität war selbst bei den grundlegendsten Funktionen unzuverlässig. Der Kundensupport war völlig unfähig und wenig hilfreich... auch kein Dunkelmodus? Wie kann das übersehen werden? Bewertung gesammelt von und auf G2.com gehostet.