Top-bewertete OpenText CCE Alternativen
Opentext has a Clean user interface. Did not find any lags while using the tools. Sorting out different tasks and workflows is easy. the users are also allowed to track time and log the process. Bewertung gesammelt von und auf G2.com gehostet.
Did not find any major issues with open text.
Permissions access traceability can be improved. permissions for simple and basic routine tasks can me made uniform. Bewertung gesammelt von und auf G2.com gehostet.
2 von 3 Gesamtbewertungen für OpenText CCE
Opentext CCE helps business users throughout an enterprise to bridge departments and data sources. It helps to speak to all customers with an easy of use and agility in one voice. Opentext CCE has significantly increased efficiency and throughput of many businesses today. Bewertung gesammelt von und auf G2.com gehostet.
Although there is nothing significant that I dislike, still the User Experience can be improved, with a focus on end users with limited technical and coding knowledge. The UI, the front-end can have more customisable options to suit various industries. Bewertung gesammelt von und auf G2.com gehostet.
Out of the box integration abilities with leading upstream systems like SAP, Guidewire etc.
Ability to personalize customer communication
Secure and multichannel delivery of correspondence anytime, anywhere
Ability to handle high-volume communications and send it live/offline/batched mode Bewertung gesammelt von und auf G2.com gehostet.
High licensing cost
Product bugs and vendor support Bewertung gesammelt von und auf G2.com gehostet.
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