Der größte Vorteil und die höchste Anziehungskraft von Hootsuite ist ihr Engagement für den Kundenservice. Ich habe mit anderen Anbietern gearbeitet, einschließlich denen, die ähnliche Dienstleistungen anbieten (Hearsay), und Hootsuite ist mit Abstand der Beste, wenn es darum geht, sicherzustellen, dass ihre Kunden für den Erfolg gerüstet sind. Seit der Einführung der Unternehmensdienste im letzten Jahr bis heute waren Gareth, Reid und ihre Kollegen großartig und haben sichergestellt, dass wir für den Erfolg gerüstet sind und alles haben, was wir brauchen. Eine weitere Sache, die mir gefällt, ist, wie innovativ das Hootsuite-Tool ist. Sie nehmen Kundenfeedback und Vorschläge zu neuen Produkten, Tools, Funktionen usw. ernst und bemühen sich aktiv, diese zu verwirklichen. Die Berichtsfunktionen in Hootsuite sind auch ein großer Pluspunkt für unser Team; es ist sehr geschätzt, Zugang zu Informationen zu haben, die wir vorher mit anderen Programmen nicht hatten. Alles in allem kümmern sich Hootsuite und ihr Team um ihr Produkt, die Social-Media-Branche und vor allem um ihre Kunden. Meine Erfahrung in der Zusammenarbeit mit ihnen war bisher großartig. Bewertung gesammelt von und auf G2.com gehostet.
Nicht so sehr eine Abneigung, sondern eher ein Vergleich zwischen unseren bisherigen Anbieterdiensten. Da wir in der Finanzdienstleistungsbranche tätig sind, mit strengen Richtlinien und Vorschriften, kann es gelegentlich umständlich sein, in ProofPoint für alle Compliance-Angelegenheiten zu arbeiten. Es wäre schön, wenn das Onboarding für ProofPoint und Hootsuite an derselben Stelle (webseitenmäßig) stattfinden könnte oder weniger Schritte beim Einladen neuer Benutzer erforderlich wären, z.B. eine Einladung an ProofPoint senden, um Geschäftseiten zu verbinden, dann auf die Bestätigung warten, dann eine weitere Einladung senden, damit Benutzer Hootsuite beitreten. Dies ist wiederum eher eine Beobachtung - unsere Prozesse und unsere Arbeitsweise können sich von anderen unterscheiden. Bewertung gesammelt von und auf G2.com gehostet.
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As the CEO of The House of Edits, managing multiple high-profile clients and corporate brands, efficiency is key. Hootsuite has been a game-changer for us. From scheduling posts across multiple platforms to analyzing performance metrics, the platform offers a seamless workflow. The integration with Instagram, Facebook, LinkedIn, and Twitter saves countless hours and ensures our content strategy is executed flawlessly.
The team collaboration feature is a huge plus, allowing our designers, strategists, and social media managers to work in sync. Hootsuite’s analytics dashboard provides deep insights, helping us refine our strategies for maximum engagement. A must-have for any serious digital marketing agency! Bewertung gesammelt von und auf G2.com gehostet.
While Hootsuite is a powerful social media management tool, one drawback is its pricing structure, which can be quite expensive for agencies managing multiple accounts. Additionally, the Instagram API limitations sometimes restrict direct posting, requiring manual intervention. The user interface, though functional, could be more modern and intuitive, especially when managing a high volume of content. Despite these minor setbacks, it remains a strong tool for social media management. Bewertung gesammelt von und auf G2.com gehostet.
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I've been using Hootsuite for a month now, and I can confidently say it's the best tool I've ever used for social media management. The ability to manage multiple accounts from a single dashboard has saved me so much time and effort. Scheduling posts in advance across different platforms is incredibly convenient, and I've seen a noticeable improvement in my social media engagement.
The analytics and reporting features are top-notch, providing me with valuable insights into my social media performance. This has allowed me to make informed decisions and optimize my strategy for better results. I also love the collaboration features, which make it easy to work with my team and ensure a consistent social media presence.
The Hootsuite mobile app is a game-changer, allowing me to stay connected and in control even when I'm on the go. The customer support and educational resources available through Hootsuite are excellent, helping me make the most of the platform.
Overall, Hootsuite has exceeded my expectations and has become an indispensable tool for my social media management needs. I highly recommend it to anyone looking to enhance their social media presence. Bewertung gesammelt von und auf G2.com gehostet.
One small drawback I've noticed is that the initial setup can be a bit overwhelming due to the wide range of features available. However, once you get the hang of it, the platform becomes incredibly intuitive and easy to use. Bewertung gesammelt von und auf G2.com gehostet.
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I appreciate all the learning opportunities and helpful insights into the social media world. When they release documents on trends and industry-relevant knowledge, I find that very valuable. Using their dashboard is an added bonus as it allows you to schedule content to platforms without a built-in scheduler. Bewertung gesammelt von und auf G2.com gehostet.
I prefer using Meta Business Suite for scheduling Facebook and Instagram posts, I am more used to it and it feels a bit more user friendly. I will always view platform analytics directly from the platform instead of Hootsuite due to personal preference. Bewertung gesammelt von und auf G2.com gehostet.
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Hootsuite is a powerful tool for managing multiple social media accounts from one central platform. One of the standout features for me is the ability to quickly pull a wide range of data and select specific accounts for analysis. The platform offers robust comparison abilities, allowing you to analyze performance across different time frames. The scheduling feature is also a huge plus — I can plan posts and schedule them to be published at the optimal times, across multiple channels simultaneously, which saves a ton of time. Additionally, the reporting feature is fantastic. It provides in-depth insights into which types of content perform best, making it easy to measure engagement, monitor progress, and present data to the team. The range of metrics available for each account is impressive, and I appreciate that Hootsuite regularly publishes blogs to help users maximize the platform's potential. Overall, it simplifies the process of managing social media and gives you all the tools needed to improve performance.
Overall, while Hootsuite is incredibly helpful and efficient for managing social media and pulling key metrics, these areas for improvement do slightly hinder the user experience. With a few tweaks to the reporting tool and added functionality for bulk actions, it would be a near-perfect platform. Bewertung gesammelt von und auf G2.com gehostet.
While Hootsuite offers many great features, there are a few aspects that could use improvement. The biggest issue I’ve encountered is with the reporting tool. It seems like the main reporting functionality has changed, and I’m no longer able to have my "default" screen include an overview of all my accounts. Now, I have to create individual reports for each account and go into them separately to pull the data, which is a bit more time-consuming. Additionally, the reports seemed stuck on data from 2022 for a while, which was frustrating. I also noticed that the reports can sometimes be inconsistent—if I pull two similar reports, the top posts may differ based on the metric (likes, comments, impressions), which makes it difficult to draw clear conclusions. I really wish there was more consistency between reports. Another downside is the lack of bulk post deletion — it’s a bit tedious to delete individual posts one by one, and it would be great if there was an option to delete multiple posts at once. Lastly, the time frames for comparing data can be limiting. For example, when comparing data from this year to last year, I was unable to go back to January 1st and had to settle for January 15th, which impacted the accuracy of my analysis. Bewertung gesammelt von und auf G2.com gehostet.
Hootsuite's core functionality as a scheduler is its best feature. While it has added several additional capabilities over the years, I appreciate the fact that it has maintained the planning and scheduling feature at the highest level. Many SaaS companies tend to lose their focus and let the element that originally brought people to the product go to the wayside after a few years, and Hootsuite has not. As someone who does social media across three companies and four networks, it's nice to have a one-stop shop for social media. I also like that days are labeled for what national days or relevant events (ex. Valentine's Day, the Superbowl, etc) are occurring, which helps me ensure that I don't miss an important posting theme. I also like the analytics platform, especially for social networks (like X) that charge for analytics tracking. It's nice to have everything in one place. Bewertung gesammelt von und auf G2.com gehostet.
I have not been a huge fan of the Listening feature on Hootsuite, as it doesn't capture conversations well within my hyper-niche market. However, if you are a company that is looking to track and capitalize on large trends or broad subjects, it's likely a more useful feature. I also don't use the Ads feature, as I find that it is just easier to manage my ads on the network itself. Finally, I continually struggle with posting videos to X on Hootsuite, as it pushes back for size restrictions that posting directly to the platform does not seem to have as an issue. Bewertung gesammelt von und auf G2.com gehostet.
Brethren Mutual has used Hootsuite as its social media management software for over nine years! We love the ease of use of the product, the ability to plan out our social media experienace for customers in advance, and enhance our posts with Hootsuite's built-in AI capability. One of the best upsides of the software is that employees of all skill-sets can be trained to use the software to ensure our social media messages don't skip a beat! Bewertung gesammelt von und auf G2.com gehostet.
I haven't found any downsides of Hootsuite in our nine years of using the product. That's why we keep using it! Bewertung gesammelt von und auf G2.com gehostet.
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The scheduler works the vast majority of the time, but not when you're @-mentioning people - that fails every single time. I like that the algorithm will auto-suggest times to post.
Implementation was pretty problem-free, tbh. It doesn't usually disconnect too often - much less than it used to a few years ago.
I haven't had to use their customer support, so no comment there. Bewertung gesammelt von und auf G2.com gehostet.
Where's the Bluesky support? The world is moving away from Twattir - why don't you support Bluesky yet?
There's too many popups and banal "helpful tips" that get in the way of the workflow. Bless your heart, Hootsuite, but I don't need to be pushed into "watching a short video" about when to post every third time I schedule a post when I'm doing a whole batch of them.
I lowkey hate that the scheduler will only show you a week at a time with any detail. Let me see the whole month at a glance, but show me just enough to make sure that I've got posts scheduled for all my channels. Bewertung gesammelt von und auf G2.com gehostet.
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Hootsuite makes scheduling social posts simple. Being a marketing team of one, it saves me loads of time being able to schedule months in advance. I recently began running ads though the platform as well, and I wish I would've dove into this feature earlier. Ad managers like Meta and LinkedIn are overly complicated in my opinion, and Hootsuite's ad tool simplifies it down making it quicker and easier to implement. Bewertung gesammelt von und auf G2.com gehostet.
I do wish Hootsuite would integrate with more social features like being able to post LinkedIn polls, document posts, and other items like that. It would also be convenient if we could add the music and location tagging in the post scheduler. The listening tool as well needs some work. I feel as though tons of un-relevent results come through when I am searching for my keywords. Bewertung gesammelt von und auf G2.com gehostet.
I mostly use Hootsuite for scheduling, which i find very convenient. I know a few of my team members really like the streams, but I personally like being able to have the calendar view across all or osme accounts. I definitely use hootsuite daily and find it easy to use the main features. Bewertung gesammelt von und auf G2.com gehostet.
I think it could be a little more user friendly in learning to take advantage of everything hootsuite has to offer. The hootsuite academy is also kind of boring and it would be nice if it were more interactive to learn instead of just reading. Additionally, I've been looking at lately.ai or other softwares for some of my other clients to see about how i can integrate AI scheduling and content creation into my calendars and would love to see more of that in hootsuite. Bewertung gesammelt von und auf G2.com gehostet.
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It saves a lot of time. Instead of jumping between different apps, you can plan and organize everything in one place. It’s really helpful for keeping things consistent and staying on top of your posts.
The insights and tracking are also a big plus. It gives you a clear picture of how things are performing so you can adjust as needed. Having everything in one spot makes it easier to see what’s working and what’s not. Bewertung gesammelt von und auf G2.com gehostet.
One downside is the cost. The free version is okay for basic needs, but if you want better features, the price can add up quickly.
Another issue is usability on mobile. While the desktop version works well, the mobile experience could be smoother. It’s not always as intuitive as you’d expect, which can be frustrating if you need to manage things on the go. Bewertung gesammelt von und auf G2.com gehostet.