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I really like the option to send reminder messages, update messages etc. Our clients want updates while their pet is in the office and being able to quickly send them a message every few hours has been huge in giving the clients more comfort when their loved pet is sick. its amazing that you can quickly send a video or picture as well to give more personalized updates. also appreciate the appointment reminders are automated so no need to worry about the weekly job of sending out all the reminders. Bewertung gesammelt von und auf G2.com gehostet.
I am not a huge fan of how the client interacts with the application. They dont necessarily understand the system and thus we tend not to push them into using it for more than reminders and updates. Bewertung gesammelt von und auf G2.com gehostet.
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That clients are able to confirm appointments through email and text. Before using ePetHealth, we had to call customers every day, which could be inconvenient for them if they were at work when answering our reminder call. Bewertung gesammelt von und auf G2.com gehostet.
While it is easy to use, the adjustment period to using the program (learning all of its functions) took a little longer than I had hoped. Bewertung gesammelt von und auf G2.com gehostet.
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