Engage Hub Reviews 2025: Details, Pricing, & Features

Verifizierter Benutzer in Primary/Secondary Education

Kleinunternehmen(50 oder weniger Mitarbeiter)

Bestätigter Bewerter

Bewertungsquelle: G2-Einladung

Anreizbasierte Bewertung

30. Apr, 2022

"Single Platform to Support Customers"

Was gefällt dir am besten Engage Hub?

This AI platform helps our customers to receive better service and operate way more efficently. There are many messaging apps that are available for our team and our clients to use. Bewertung gesammelt von und auf G2.com gehostet.

Was gefällt Ihnen nicht? Engage Hub?

The search features are slow and often fail to help you find what you need in the chat. Documents and images are not easily stored to be accessed by the team or the customer. Bewertung gesammelt von und auf G2.com gehostet.

Was ist ein Problem? Engage Hub Solving und wie profitieren Sie davon?

Our team uses Engage Hub to help connect with customers and provide them the best service. We are able to communicate in a variety of ways - voice, sms, email and web chat. Bewertung gesammelt von und auf G2.com gehostet.

Weniger anzeigen

Hilfreich?

Link zur Administratorfreigabe

Verifizierter Benutzer in Marketing and Advertising

Unternehmen(> 1000 Mitarbeiter)

Bestätigter Bewerter

Bewertungsquelle: G2-Einladung

Anreizbasierte Bewertung

16. Dez, 2019

"An Effective Communication Tool"

Was gefällt dir am besten Engage Hub?

I like how the platform allows us to customize communication for each individual customer. Bewertung gesammelt von und auf G2.com gehostet.

Was gefällt Ihnen nicht? Engage Hub?

I dislike certain automation features as several customers have reported they receive too many messages. Bewertung gesammelt von und auf G2.com gehostet.

Empfehlungen an andere, die in Betracht ziehen Engage Hub:

Do some research, assess your organizations strengths and weaknesses in marketing and customer service, and invest in Engage Hub if you see gabs and potential room for improvement. Bewertung gesammelt von und auf G2.com gehostet.

Was ist ein Problem? Engage Hub Solving und wie profitieren Sie davon?

We are solving many problems in our marketing and customer service departments, and Engage Hub has helped streamline our communication and allow for more effective customer service. Bewertung gesammelt von und auf G2.com gehostet.

Weniger anzeigen

Hilfreich?

Link zur Administratorfreigabe

Verifizierter Benutzer in Accounting

Unternehmen mittlerer Größe(51-1000 Mitarbeiter)

Bestätigter Bewerter

Bewertungsquelle: G2-Einladung

Anreizbasierte Bewertung

20. Jul, 2019

"The Behind Wizard of All Applications"

Was gefällt dir am besten Engage Hub?

Today's world need more communication between application and customer. A simple transaction needs many ways for confirmation or notification to user . For example a mail to user and a message to user and a notification of the specific application to user.

As Engage Hub helps to get personalize and and use them to give a meaningful usage to customer.

It helps the application to get better engagement and usage from customer to application they are using. Bewertung gesammelt von und auf G2.com gehostet.

Was gefällt Ihnen nicht? Engage Hub?

It store some personalize data of user . sometimes the bank details like account number and card numbers Even though it is secure enough but in today's world it should consume less personalize data possible and it should give user a permission to accrue it.

Because once customer's trust is broken then application is noway going to be successful and it is most important thing for a third party vendor which handle communication between user and application.

Another thing it should not use one application user data to other application user data. A simple transparency is needed while working in any of user's data and if you mix user data of one application to other then it can backfire you many ways . Bewertung gesammelt von und auf G2.com gehostet.

Empfehlungen an andere, die in Betracht ziehen Engage Hub:

Engage Hub is the future of all application because as a third party vendor it does a lot so it's stability and efficiency should be maintained .

We should not take more personal data of user and it should be known to user like what data we are using that's the most important thing. Bewertung gesammelt von und auf G2.com gehostet.

Was ist ein Problem? Engage Hub Solving und wie profitieren Sie davon?

It's a miracle for applications as it use various data reading features to guide user to purchase a product or solve any query. Without these the communication gap will be there between customer and application as the customer will switch to better application who is more frequent and efficient in communication.

For modern business and to handle it's competition we need Engage Hub software . Because customer usage depend on it an that determines our business and our profit. Bewertung gesammelt von und auf G2.com gehostet.

Weniger anzeigen

Hilfreich?