Aidey Bewertungen & Anbieterdetails

Während du deine Hausaufgaben machst, vergiss nicht, die schwierigen Fragen zu stellen, und hab keine Angst davor, einige schlechte Szenarien zu imaginieren. Es wird deine Liste eingrenzen, und du könntest auf eine Hilfe stoßen. Bewertung gesammelt von und auf G2.com gehostet.

Wir haben Aidey kontaktiert, als unser Unternehmen einen 80%igen RIFF hatte. Ich wünschte, ich hätte vorher von ihnen gewusst. Wir brauchten einen verlässlichen Partner mit bewährtem Onboarding, und aus den mehreren Partnern, die wir interviewt haben, war klar, dass wir zusammenpassen. Bewertung gesammelt von und auf G2.com gehostet.

Nothing really on a dislike level, if there is anything that I could say is that we couldn’t start the project straight away but had to wait for a week due to Aidey’s pipeline of projects but that was OK for us as we were not under extreme time pressure to launch the service. Bewertung gesammelt von und auf G2.com gehostet.

We outsourced our customer service to Aidey. Thanks to them, we’re able to focus on other things that are important to us. They take care of everything from answering live chats to resolving support tickets and addressing emails. Bewertung gesammelt von und auf G2.com gehostet.

They are doing a great job handling the support in the languages that they do but they are limited with the amount of languages. Bewertung gesammelt von und auf G2.com gehostet.

It is very difficult to recruit and retain manpower in our industry and Aidey proved itself as a highly effective and scalable solution to resolve this problem for us. Bewertung gesammelt von und auf G2.com gehostet.

They are very proactive and friendly. They sent us timely updates and always were there to help us. So nothing to be pointed out as such. Bewertung gesammelt von und auf G2.com gehostet.

Our customer satisfaction scores were below our desired levels, that was because we lacked resources in-house and thus we hired Aidey for handling chats on behalf of us. They quickly understood our business and managed chats flawlessly. Because of their efforts we have now seen an improvement in our customer service ratings. Thank you team! Bewertung gesammelt von und auf G2.com gehostet.

There isn’t anything specific as such. I’d say working with them was, nonetheless, a good experience. Bewertung gesammelt von und auf G2.com gehostet.

We wanted a professional team who can handle the front-desk and assist our customers with their queries regarding stay with us. Since they are very experienced in this line of business they were able to contribute from their experience and improve our guest communication and few operational aspects. Bewertung gesammelt von und auf G2.com gehostet.

At times, the chat waiting time was over a minute - but overall their team managed the chat flow optimally. Bewertung gesammelt von und auf G2.com gehostet.

They know how to handle merchants on Shopify, even the toughest ones. After we started working with their team, we saw our customer satisfaction increasing steadily. We’re happy with our experience so far. Bewertung gesammelt von und auf G2.com gehostet.

We're happy working with them and have no concerns whatsoever at the moment. Bewertung gesammelt von und auf G2.com gehostet.

We couldn’t handle the queries ourselves and that’s when we brought in team Aidey. They are very proactive and highly qualified for the job. We can rely on them 100%. Bewertung gesammelt von und auf G2.com gehostet.

There was nothing to dislike about them. They did their job very well. Bewertung gesammelt von und auf G2.com gehostet.

They have a very good team of customer service specialists. They are well-trained and qualified for the job. Bewertung gesammelt von und auf G2.com gehostet.